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Read Our Legal Terms Before You Start

These terms set out how apk7d operates your account, handles your data, and determines eligibility — access is available only where local law permits.

Jurisdiction-dependent accessPakistan-local payment conditionsAccount data and retention policyYour rights under these termsHow to contact us for legal queries
apk7d Read Our Legal Terms Before You Start
DATA AND ACCOUNT SECURITY

How We Handle Your Account and Data

We hold only the account data needed to operate your wallet, process payments via JazzCash, Easypaisa, or Raast, and respond to your support requests. Retention periods are tied to account status — active accounts retain transaction history for reconciliation; closed accounts are handled according to the retention schedule outlined in our privacy notice. You can request a copy of the data we hold on your account by contacting support with your account ID.

Data You Can Request

Account holders can request a copy of personal data we hold. Submit the request through live chat or email with your registered account ID for verification.

Cookie and Session Handling

We use session cookies to keep your account active and preference cookies to remember your payment method selection between logins. No advertising trackers are embedded in the account area.

Account Security Practices

Login uses OTP verification tied to your registered mobile number. Any change to your payment details — including your linked JazzCash or Easypaisa number — requires re-verification before it takes effect.

How to Request Changes

To update your registered data or request account closure, contact support directly. We process closure requests within the timeline stated in your account terms on file.

LEGAL CONTACT PATHS

Reach Us for Policy and Account Questions

If you have a question about how these terms apply to your account — whether it concerns your JazzCash deposit history, your data on file, or a request to close your account — our support team is the right first contact. We aim to respond to legal and account-condition queries through the channels below.

Team online

Live Chat

Open the chat widget from any page in your account. Describe your legal or policy question and a support agent will pick it up and respond directly.

Email Support

Send your query to our support address from the email registered on your account. Include your account ID so we can locate your record and respond accurately.

Account Help Centre

The Help Centre inside your account dashboard covers common policy questions — account closure, data requests, and payment-condition queries are all documented there.

Common Questions About These Terms

These are the questions we see most often from account holders about how our legal terms work in practice. If your question is not covered here, live chat is the fastest way to get a direct answer.

The same account terms apply regardless of whether you deposit via JazzCash, Easypaisa, or Raast. Payment-specific conditions relate only to verification steps, not to your core account rights.

Access depends on local law where you are located. We do not determine legal eligibility on your behalf — you are responsible for confirming that using the platform is permitted where local law applies.

Yes. Contact support through live chat or email using the address registered to your account. Include your account ID so we can locate and compile your data accurately.

Closed account data is retained for the period set out in our privacy notice, primarily for transaction reconciliation. After that period, data is removed according to our standard retention schedule.

We may update these terms periodically. The version on this page at the time of your session is the one that applies. We recommend checking this page when you return after a long absence.

Raise it through our email support channel with your account ID and a brief description. We will review the account status and respond with the reason and any available next step.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.